Submit Case Decisions
Approve or reject AML cases and attach supporting evidence.
Submit an Approve or Reject decision after resolving every match in a Case.
Submit a Case Decision
When all matches across all Alerts are resolved, the assigned officer can submit the final Case decision.
Approve
Select Approve to clear the screened subject when all matches are false positives or otherwise non-actionable.
- Review the confirmation dialog, which shows Case ID, Profile Name, Profile ID, and Case Type.
- Add a comment if useful; comments are optional for approval.
- Attach supporting evidence if needed.
- Confirm the decision. The system automatically closes any remaining Open Alerts.
Reject
Select Reject when one or more matches are confirmed as true positives.
- Review the confirmation dialog.
- Add a comment explaining the rejection rationale. A comment is required.
- Attach supporting evidence if needed.
- Confirm the decision. The system automatically closes any remaining Open Alerts.
Default conclusion: If any match is Positive, the system defaults to Reject. If all matches are False, it defaults to Approve.
Evidence Attachments
Attach supporting evidence while you submit an Approve or Reject decision.
| Constraint | Value |
|---|---|
| Supported formats | JPG, JPEG, PNG, PDF |
| Maximum file size | 10 MB per file |
| Maximum attachments | 10 per case |
Upload files by dragging them into the dialog or selecting them in your file browser. Files upload immediately and can be removed before you confirm the decision. After submission, view attachments from the Activity Log.
Updated about 2 months ago