Review Alerts and Matches

Review and resolve AML and custom-list matches from the Alert Review Workstation.

Alert Review Workstation

The Alert Review Workstation provides a split-panel interface for match-by-match review.

Review Banner

The banner reflects your access level:

Scenario	Message
Case is Pending (unassigned)	This case is pending assignment. Check in from the Case Detail page to start reviewing.
You are not the assignee	This case is assigned to another officer. You are viewing in read-only mode.
Case is Closed	This case has been closed (Approved/Rejected). Alert details are read-only.

Context Bar

Review the screened subject's Name, Nationality, Gender, Date of Birth, and clickable Application ID.

Match List

The left panel lists all matches in the Alert. Each match card shows:

Status indicator — red dot (Unresolved), orange clock (Pending Review), or green check (Resolved).
Match name — including a List Type tag for custom-list matches.
Score badge — for AML matches: 81–100 Red (Very High), 61–80 Orange (High), 41–60 Yellow (Medium), 21–40 Light Green (Low), and 1–20 Dark Green (Very Low).
Risk tags — SANCTIONS, PEP, CRIME, TERRORISM, and FITNESS & PROBITY for AML matches.
Meta row — nationality, date of birth, and match strength.

Filter AML matches by risk tag. Filter all matches by status: All, Unresolved, Positive, False, or Pending Review. Sort AML matches by score and List matches by list name.

Select multiple unresolved matches to mark them all as False with one shared comment.

Match Detail

The right panel displays the selected match's information, including its name, score, strength, source type, current status, and review status.

Use the comparison view to review Screened Person and Matched Entity values side by side. Matching values are highlighted with a green background.

Field	Screened Person	Matched Entity
Name	John Smith	Jon Smyth
Country	US	US
Gender	Male	Male
Date of Birth	1985-03-15	1985-03-15
Place of Birth	New York	—

Use the detail tabs to review the full AML profile or custom-list entry details. In the action footer, mark the match as Positive, False, or Reviewed, then use Previous and Next to continue reviewing.

Batch Mark as False

The batch-resolution dialog shows the selected-match count, target status, and details for each match, including Screened Name, Matched Name, Match Strength, Nationality, and Current Status.

Use a quick-fill reason or enter a detailed comment. Available quick-fill reasons are:

Different individual — DOB mismatch.
Name-only similarity.
Nationality mismatch.

A free-text comment is required before you mark the selected matches as False.