Activity Log and Access Control
Audit Case activity and manage Case Management permissions.
Use the Activity Log to audit Case actions and configure permissions for Case Management.
Activity Log
Every Case operation is recorded in a tamper-proof audit trail.
| Event | Description |
|---|---|
| Case Created | A new Case was created for the Profile. |
| Alert Created | A new Alert was added to the Case. |
| Case Check-in | An officer self-claimed the Case. |
| Case Reassign | The Case was reassigned to a different officer. |
| Case Status Change | The Case status was updated. |
| Case Decision | An Approve or Reject decision was submitted, including its comment, attachments, and conclusion. |
| Alert Status Change | An Alert was closed manually or when the Case was submitted. |
| Alert Expiring | An older Alert was superseded by a newer screening round. |
| Match Status Change | A Match was marked Positive or False, including the officer's comment. |
| Match Review Status Change | A Match's secondary-review status was updated. |
| Attachment Added | A file was attached to the Case. |
| Attachment Deleted | An attachment was removed from the Case. |
Each entry records the operator, timestamp, and action details such as status changes, comments, and affected entities. Open the log from View Case Log on Case Detail or View Match Notes in the Alert Review Workstation.
Access Control
Case Management uses the following permission codes:
| Permission | Controls |
|---|---|
| CASE_CHECKIN | Self-claiming a Case. Without this permission, the Check-in button is hidden. |
| CASE_REASSIGN | Reassigning Cases to other officers. Without this permission, the Reassign button is hidden. |
| CASE_SUBMIT | Submitting an Approve or Reject decision and adjudicating matches as Positive, False, or Reviewed. |
Assignee-Only Write Protection
When a Case is Assigned, only the current assignee can make changes. The assignee can:
- Mark matches as Positive or False.
- Mark matches as Reviewed.
- Close Alerts.
- Submit the Case decision.
Other officers can view Case details in read-only mode. A backend distributed lock prevents concurrent modifications.
Updated about 2 months ago
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