Two-factor authentication

Two-factor authentication (2FA) is a security method that requires an additional step of identification to protect your Dashboard account from unauthorized access.

Authenticator

You can choose any Authenticator app, as they all have a similar interface and operate in the same way. The first time you log in to the Dashboard, you need to configure two-factor authentication using your preferred app.

The following algorithm describes the 2FA configuration, using Google Authenticator as an example:

1. On the Dashboard login screen, enter your email (or username) and password.
2. Open the Google Authenticator app on your device, tap the + icon and choose Scan a QR code.
3. Scan the QR code displayed on the Dashboard login screen.
4. Enter the app-generated authentication code, following the on-screen instructions.

Once you configure 2FA in the Google Authenticator app, you will be required to enter the code each time you log in to the Dashboard. The app generates a new code automatically every 30 seconds.

Manage Two-Factor Authentication (2FA)

You can reset your Authenticator code at any time.

To reset the Authenticator code:

1. In the Dashboard, navigate to the My Account settings page.
2. Click Change next to the Two-factor authentication section.
3. Click to confirm the Authenticator reset.
4. Open the Authenticator app on your device and scan the QR code displayed on the Dashboard login screen.
5. Following the on-screen instructions, enter the authentication code generated by the app.